FAQ

How and where can I file abuse complaints?

If you need to report an application for using our service and is involved in illegal or abusive activity please create a support ticket or email us.

As always, please substantiate your allegations with concrete evidence and/or any other relevant information to verify the abuse incident and help us take appropriate action. Keep in mind that depending on the type of the issue you’d like to report, the evidence may vary.

I need to report a bug

Please create a support ticket and our developer team will look into your issue and assist you with it.

Can I change my username or email?

You cannot change your username, emails are changeable by support ticket.

What data do you collect on me?

The information we collect on you is as follows:

  • Username

  • Password (hashed)

  • Email (contact method, reset password)

  • Ban status

  • AID

  • IP (If suspicious attacks are logged)

What data do you collect on my users?

At this time (06/19/2018), we currently store:

  • Username

  • Password (hashed)

  • Email

  • HWID (Unique Machine ID)

  • Account Level

  • Ban Status

  • IP Address

  • Program

  • Last IP

  • Last Login

  • Registry Date

What languages does Auth.GG work for?

Auth.GG currently supports C#, C, C++, PHP, Python

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